Support Center

We're here to help. Contact us or check the frequently asked questions.

Contact

✉️

Technical support

[email protected]

For issues with the app, your account or exercises. We respond within 24 hours.

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Schools and institutions

[email protected]

To subscribe to MathCracks for your school, request a demo or commercial information.

Frequently asked questions

How do I access MathCracks?

Families create a student account directly in the app. Students at schools sign in with the username and password provided by their institution.

Can I create a family account in the app?

Yes. On the sign-in screen, choose the family signup option and complete registration. School accounts are not created through this flow; the school provides the credentials.

I forgot my password, what do I do?

On the sign-in screen, tap "Forgot password?", enter the account email, and follow the link you receive. For a family account, use the adult's email address entered during signup. If you use a school account and cannot access that email, ask your school or contact support.

What devices does it work on?

MathCracks is available for iPad and iPhone. It supports Apple Pencil for handwriting answers.

What content is included?

25 levels of math aligned to the MPPE curriculum, from Pre-K to 11th grade, with over 92,000 exercises. Each level includes worked examples, guided exercises, independent practice and mini-quizzes.

Company

Trawen Traiding S.L.

CIF: ESB86206737

Calle Segovia 21, 35229 Las Palmas de Gran Canaria, España

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